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"When you have no overarching strategy there is no clear definition of success."

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Got Engagement?

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Tuesday February 16, 2010

Topic: Employee Management

Reference: “12 Questions to Measure Employee Engagement”. Workforce Management, http:www.workforcemanagement.com/section/09/articles/23/53/40.html

There has been a plethora of information written and discussed about the importance of having engaged employees. The theory is that more engaged employees yield a more committed, innovative, solution oriented, and customer friendly workforce. The problem is that there is generally not a shorthand way to evaluate engagement.

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Customize Your Training

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Sunday December 13, 2009

Topic: Employee Management

Resource: “Custom Learning Becomes Standard for Improving Workplace Performance”. Special Ad Section T+D, November 2009.

With the end of the fiscal year and the conclusion of evaluations for the previous year, my attention frequently turns to future strategic goals and opportunities. I always make sure to include employee training in the scan for improved opportunities. Training is critical to retaining a productivity edge, engagement, and focus. However, with tighter discretionary budgets, it is imperative that the training be valuable, timely, and specific to the issues in the workplace. The principles of ROI apply to training just as it does to other parts of the value chain.

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